The Student Success Initiative Planning solution offered answers to challenges that were not visible before its implementation, as Universidad Continental would later find out.
Universidad Continental - Perú
Student Success was the ideal solution to prevent student dropout at Universidad Continental.
Peru's Universidad Continental defines itself as a higher education institution that connects people and ideas to drive innovation and overall well-being. Through a culture of entrepreneurial thought and action, the school works to support its students' goals for prosperity.
As a pioneering institution for remote learning in Peru, the bar was set high for the solution required by Universidad Continental. Innovation through disruptive pedagogy, facilitated by the flexibility and adaptability of its multi-platform, multi-level, and multi-campus formats, was highly important to the school.
The Challenge
Universidad Continental’s zero dropout goal was—and to some extent still is—closely linked to three main indicators: academic performance, payment metrics, and attendance control. "These indicators are fundamental in determining the likelihood of a student dropping out; a process that seemed to work before the institution's digital transformation, but could be massively improved," says the institution's executive president, Fernando Barrios.
Initially, student dropout was a problem that could not be addressed at the management level because the process of identifying desertion probability wasn't visible until at least a month into the semester. The university had to wait for exam results during the first assessment period in order to gauge academic performance. Similarly, the first payment installment was required after the first month, and the class attendance rate, despite being a daily metric that was measured, provided unreliable information that made decision-making inaccurate.
As a pioneering institution for remote learning in Peru, the bar was set high for the solution recquired by Universidad Continental. Innovation through disruptive pedagogy, facilitated by the flexibility and adaptability of its multi-platform, multi-level, and multi-campus formats, was highly important to the school.
Solution
To improve the user experience for both their administrative staff and the student body, Universidad Continental welcomed uPlanner's solution as a complement to the institution's academic and administrative processes.
"We were uPlanner’s first customers in Peru and the solution was the ideal complement to maintain our institutional vision."
Fernando Barrios.
Executive President, Universidad Continental.
The implementation of the Student Success Initiative Planning solution provided the university with insight into previously unknown challenges. Despite having dropout probability indicators in place, Universidad Continental received warnings too late, after the student had already decided to dropout.
Results
The implementation of the Student Success Initiative Planning has significantly reduced the minimum period for obtaining predictive information at Universidad Continental, from one month down to the first week of the course. The university considers this to be the most valuable feature of the uPlanner solution, along with is highly innovative and scalable capability, which combined set it apart from other solutions in the market.
Let’s talk about your institution’s fundamental challenges
Fernando Barrios
Executive President, Universidad Continental.
Oswaldo Sifuentes Bitocchi.
Vice Rector for Academic Management, Universidad Continental.
In order to reach these conclusions, it is essential that an operational team load the student's data into the system. This way, once the data is loaded, the tool is able to indicate preventive actions by means of its specially designed algorithm to be as assertive as possible.
